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I live in Gurgaon and used to be a regular at this place until yesterday. There was a live crawling cockroach in my plate. I showed it to the manager there and asked him to take back the food. He took it to the pantry on to bring it back after removing the roach. I told him that we shall not pay for the main course as we had hardly started. In spite of all the trouble, he had a the audacity of bringing back cheque for all the dishes. I called upon the owner and clearly told him that the behaviour was unacceptable. Rather than being apologetic about the mess, the manager bought back the plate to prove me wrong and did not even consider the refund on main course.
I was pretty upset but determined that I will not pay for the main course and i did not.
I will surely not go to this cafe again ever based on the fact that these people don't respect their customers and also don't serve clean food.
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